bdsj96 Privacy Policy
This policy fully describes how your personal information is collected, stored, and kept secure.
Introduction and Scope of Application
bdsj96 ("we", "our", "platform") operates an online gaming and entertainment service for users in Bangladesh. This privacy policy applies to our website https://bdsj96.cam and all services under it.
This policy has been prepared so that you can fully understand:
- What types of information we collect and why;
- How your information is stored and processed;
- Whether any information is shared with third parties;
- What measures we take to protect your information;
- What your rights and options are under this policy.
This privacy policy, together with our Terms and Conditions and Responsible Gaming policy, forms a complete legal framework. Please read this policy carefully before registering on our platform.
What Information We Collect
2.1 Information Provided at Registration
When you create an account at bdsj96, we collect the following information:
- Full name and date of birth (for age verification — access is granted only to users aged 21 and above);
- Email address and phone number;
- Residential address;
- Payment information — bKash, Nagad, Rocket, or bank account details (for processing transactions);
- National ID card or passport number (where applicable for identity verification).
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identification information;
- Browser type and operating system;
- Login time and session information;
- Information collected through cookies and similar tracking technologies;
- Gaming activity and transaction history.
2.3 Cookie Policy
bdsj96 uses cookies to improve your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device. We use the following types of cookies:
- Essential cookies: Essential for the core functionality of the platform, such as maintaining login sessions;
- Functional cookies: For remembering your preferences and settings;
- Analytics cookies: For monitoring and improving platform performance.
You can manage cookies through your browser settings, however disabling certain essential cookies may affect platform functionality.
How Your Information Is Used
3.1 For the Purpose of Providing Services
We use your information for the following purposes:
- To create, manage, and secure your account;
- To process deposit and withdrawal transactions — via bKash, Nagad, Rocket, and bank transfer;
- To provide bonuses, promotions, and VIP benefits;
- To provide customer support — via 24/7 live chat;
- To improve platform functionality and launch new services.
3.2 For Legal and Regulatory Compliance
We may use your information to meet legal obligations, which include:
- Age verification — to ensure services are provided only to persons aged 21 or above;
- Managing fraud prevention and anti-money laundering (AML) measures;
- Identifying and reporting suspicious activity;
- Maintaining records necessary for dispute resolution and investigations.
3.3 For Communication and Marketing
With your consent, we may contact you about the following:
- Important account-related notices and updates;
- Promotional offers, bonuses, and special event information;
- Information about new games or services on the platform.
You can opt out of marketing communications at any time through your account settings or by contacting our support team.
Information Sharing with Third Parties
4.1 General Policy
bdsj96 does not sell, rent, or share your personal information with third parties for commercial purposes. However, in certain circumstances we may share your information with the following parties:
4.2 Service Provider Partners
We work with trusted third-party service providers who perform specific functions on our behalf:
- Payment processing: bKash, Nagad, Rocket, and associated banking partners receive the information necessary to complete transactions;
- Game software providers: Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, and other providers receive the minimum session information required to deliver gaming services;
- Identity verification: Verification service providers for confirming age and identity.
We have data protection agreements in place with all these partners, and they may use your information only for the specified purpose.
4.3 Legal Requirements
If required due to legal obligations, we may share information with the relevant authorities:
- In response to a court order or valid legal process;
- To cooperate in investigations of fraud, money laundering, or other financial crimes;
- To protect the rights, property, or safety of ourselves, our users, or the public.
Information Security Measures
5.1 Technical Security
We keep your information secure using industry-standard security technologies:
- SSL encryption: All data transmissions on our platform are encrypted using SSL (Secure Sockets Layer) technology;
- Firewall protection: Advanced firewall systems are maintained to prevent unauthorized access;
- Data encryption: Sensitive information, particularly payment information, is stored in encrypted form;
- Regular security reviews: Our systems undergo regular security reviews and testing.
5.2 Organizational Security
Alongside technical security measures, we also ensure information security at the organizational level:
- Only authorized personnel can access user information;
- All staff receive training on data privacy and security;
- Access to information is regularly monitored and logged.
5.3 Data Retention Period
We retain your information for as long as it is necessary:
- Information for active accounts is retained for as long as the account remains open;
- Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations;
- Transaction records are retained in accordance with financial regulatory requirements.
Your Rights and Controls
As a user of bdsj96, you have the following rights over your own personal information:
6.1 Right to Access Information
You can contact us at any time to find out what information we hold about you. We will provide you with a copy of your information.
6.2 Right to Correct Information
If you believe that the information we hold about you is incomplete or incorrect, you can request that it be corrected. This can be done through your account settings or by contacting the support team directly.
6.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. Please note, however, that due to legal obligations some information must be retained for a specified period.
6.4 Right to Object to Processing
You may object at any time to the use of your information for marketing purposes and request that such use be stopped.
6.5 How to Exercise Your Rights
To exercise any of your rights, please contact us:
- Get immediate assistance via 24/7 live chat;
- Write to us by email: [email protected]
We will respond to your request as quickly as possible after receiving it. For complex requests, identity verification may be required.
Protection of Minors
bdsj96 strictly prohibits persons under the age of 21 from using the platform. To enforce this policy:
- Date of birth is verified at the time of registration;
- We do not intentionally collect any information from persons under the age of 21;
- If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If you believe that a minor is using our platform, please notify our support team immediately.
International Data Transfers
Due to the nature of our services, your information may be processed or stored outside Bangladesh — in particular when our international game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.) deliver their services.
Whenever an international data transfer occurs, we ensure that:
- The receiving party maintains adequate data protection standards;
- Appropriate contractual safeguards are in place for the transfer of information;
- Sensitive information remains encrypted even during transfer.
Changes to the Privacy Policy
bdsj96 may update this privacy policy from time to time. For any significant changes:
- The "Last Updated" date at the top of the policy will be changed;
- For notable changes, a notification may be sent to the registered email address;
- Continued use of the platform after any changes will be considered acceptance of the new policy.
We recommend that you visit this page regularly and read the latest version.
Important Terminology
Personal Information
Any information that can directly or indirectly identify a person — such as name, email, phone number, IP address, or account identifier.
Data Processing
Any operation on personal data — collection, storage, organization, modification, retrieval, use, or deletion.
Data Controller
bdsj96, the entity that determines the purpose and method of processing your personal data.
Consent
Your voluntary, explicit permission for processing your data for a specific purpose, which you may withdraw at any time.
Have questions about privacy?
If you have any questions or concerns about this privacy policy, our 24/7 support team is ready to help.
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